Monday, December 9, 2019

Airlines customer service....



Image result for airplane drawing

In preparation for my return flights to Albania last week, I decided to check to be sure there weren't any "unexpected changes" in the flight schedule.

YIKES....!

I was booked on an Alaska Airlines flight that no longer existed from Abq to San Francisco. Well, it had an additional stop in Lax, which would put me in San Francisco airport 10 minutes after time my Turkish airlines flight was leaving. After 5 hours, 5 calls to Turkish airlines, and 4 calls to Alaska airlines, a customer service rep for Turkish airlines told me the following:
"have a friend of yours in LA go to the Turkish airlines office there and they can get the problem resolved quickly." My response..."WHAT...???   I don't have any friends in LA!" 

After telling this rep, "if I was your mother....what would you tell her to do?"
Then...he provided an email address to the SFO for Turkish airlines. A very nice young man, with real customer service skills, got me booked on a different route, still 'exit row' seating which I had paid for initially, and very short layovers, in like 15 minutes...!!! (why did it take me 5 hours to get that email...? unknown)

I am back in Albania...so very thankful that 2 days before I was to travel...I checked my flights, again!  ✈

Sunday, October 6, 2019

Laughing at Myself...in Albuquerque

I am staying in a lovely home in Albuquerque. One morning it was especially dark as I was sitting outside awaiting the sunrise.  I decided to light two small candles...but not matter how hard I tried...they would not stay lit.  

The owner graciously explained to me that these two candles were actually "battery powered" candles.  

Wow...have I been away a long time...!

Yes...I did replace the two "battery" candles...! 

😊

Saturday, September 21, 2019

5.6 Earthquake in Tirana

Vehicles are crushed as emergency services workers clear the ruins of a collapsed building roof in Tirana, Albania, after an earthquake.
This doesn't really make me smile, but afterwards, all the streets were filled with "neighbors" checking on everyone. It became a social event.  I have never been in something like this before...well I have felt some "shaking" in the past. This "shaking" knocked books off of my bookcase, toppled all my photos, and knocke over a new bottle of olive oil (yes, the lid was still on).  Always an adventure...!!!

Friday, July 26, 2019

Try me...!!!

Me Provo...! In Albanian means "try me", which is a way to sample watermelon before you buy it.  A common practice with all fresh summertime fruit in the open markets...



 ...but with Bees...???

Sunday, July 21, 2019

Where are you from?

I recently traveled to Macedonia, to get some rest and spend some time in much cooler weather. (Tirana was averaging 96 degrees, 50% humidity, lows of 80 at night)

Whenever I travel, I am asked..."Where are you from?"
(Single, older women do not travel alone in this part of the world)

This trip made me laugh several times...

  • One lady said I was "Italian" 
    • I told her I was from Albania, she continued to speak Italian to me...? 
  • The hotel owner where I was staying, said I was "German"
    • Well....I do have some German heritage on my dad's side of the family.
    • Here I am in Macedonia...and they speak German to me?
  • One server asked me if I was from "Poland"... 
    • The weather was cold, rainy, high of 60 and winds.
    • I was in a light t-shirt, capri pants, and sandals
    • Everyone else was in long pants, sweaters and coats!
  • One man asked me if I was from "Australia"
    • maybe because of the hat I was wearing?
~~~
I guess after 11 years of living in the Balkans, Kosova and Albania, I no longer look "American"...???  

But... when I tell people that I am "American"...they don't believe me. 

I am thankful that "hand gestures" and pointing work well for communication...! ;-)

Friday, July 12, 2019

Going how FAST...???

Image result for photo albanian police

Last Wednesday, Edisa my physical therapy intern, and I were returning from our weekly trip to see the babies in Elbasan. I have driven that road many times in the last 6 years. There is a newly completed highway, really nice. I was near Tirana, just coming down from a rise in the highway.

Yes...I got waved over by a "camera/speed trap".  Really...???

Edisa was upset that I still had a piece of pizza in my hand and that I would get a ticket for driving while eating. ok...so we hid the pizza. 

When the officer came to the window, I said hello, said good day, and asked him how he was...in Albanian. (this is customary with everyone here, so I did it with the police officer) He asked me in Albanian if I knew how fast I was going?  The posted speed is 90kph (55mph). Then he asked me where I was from, Edisa and I both told him that I was American.  Then he started speaking "Italian" to me. In Italian he told me that I was going 125kph (77mph). "uno, due, cinque"

I said, "ok". I didn't argue...just said "Ok..." (what do you want to do?)

Then in Italian still, he told me to drive slower to be safe, and follow the posted signs. 

He did not ask me for any documents.
(later I discovered that my car insurance was expired by about a week...YIKES!, that would not have been good for him to see that)

Later I learned from a friend who just got her driver's license...any speed over 110kph, results in  automatically taking away the driving license. YIKES!  (I am leaving on Monday for a rest in Macedonia...driving)

I normally travel the speed limit. Often, Mercedes or BMW vehicles pass me like I am standing still. I drive a 15 year old Toyota Yaris...if I wasn't going down hill...could I get it going that fast...???

Grace...and Mercy...and favor because I am an American.  Thank you Lord...! 

Yes, I have renewed my car insurance.

Yes, it is illegal to eat while driving. 

Yes, I will be more aware of the posted speeds. The roads are normally so bad, who would want to go that fast...but this is a very nice, new highway.

There is much laughter from my Albanian friends when they hear this story...especially that the police officer started speaking Italian to me when he heard I was American. 

life in Albania...always an adventure! 😃

Tuesday, April 30, 2019

Easter in Albania~~~ Twice
Good Friday, April 19
Holy Saturday, April 20
Easter Sunday, April 21
Easter Monday, April 22
~~~or~~~
Good Friday, April 26
Holy Saturday, April 27
Easter Sunday, April 28
Easter Monday, April 29
So...

  •  According to the Gregorian calendar, the Catholic and Protestant  churches celebrate Easter on April 22. 
  • According to the Julian calendar, the Orthodox church celebrates Easter a week later. 
The thing that makes me smile...is that Easter Monday's are a "national holiday" and banks, etc are closed. For a nation that was declared "the only atheist nation in the world", from 1944 until 1990, and  58.79% of Albania's population adheres to Islam, (2011 census). 
In February, I was invited to attend
the graduation ceremony for the 
Physical Therapy students
from the University. It was a "general"
celebration , as the individual 
departments had already had their
specific celebrations. 
It was an honor for me to be able to attend. 

Try this drink...
Tall machiato, Popcorn Latte
for only 100lek. (about .91 cents)

Please Forgive me...

I have been very busy, and to be honest...I forgot about this blog site.  So...I will catch you up on some things that make me laugh...and I will try to post a little more often...;-)